Due to extensive success in the United Kingdom (UK) and popular demand by customers, Lifting Equipment Store (LES) is pleased to announce its launch in the United States of America (USA). Lifting Equipment Store USA has the goal to ensure businesses will have a lifting equipment specialist with unprecedented value and friendly customer service throughout the year. With a dedicated team for operations in the USA, customers, suppliers, and vendors can expect a range of high quality lifting products and services with unmatched customer service.
Will Dunn, President of LES USA showed his excitement for the new business arm by saying: "The US store is everything about today, it’s contactless, it’s virtual, it’s online, it’s easy and it’s fast! It couldn’t have come at a more appropriate time."
LES USA headquarters are based in Texas where the lifting equipment specialist will be carrying out its national operations to major suppliers that operate across various engineering and manufacturing sectors. The Texas branch will be used as a business hub for all North and South America orders with efficient distribution lines for quick delivery across the continent.
Dunn explained what the launch of the USA branch means for the companies vision by saying: "We’re able to utilize levels of technology that suppliers and customers were previously unable to cooperate with, shifts in business strategy on both our company and suppliers combined with a drastic change in buyer behaviour has forged a realistic forward thinking vision in to reality for the company."
LES has seen a rise in demand for lifting equipment during the COVID-19 pandemic and the need for high quality materials to be available for its multinational valued customers. Holding true to the companies mission to put the customers satisfaction first, LES looked at the opening of the USA store as an opportunity to double down on efforts to make sure businesses across North and South America had a reliable brand name to use with now improved distribution channels.
The website has the routes of the UK original arm of the business with an induced flare of the USA spirit to accommodate new and existing customers within the businesses second home. Dunn commented on how the USA arm of the business will enhance its customer service by saying: "Small businesses with great knowledgeable and helpful staff usually fall at a common obstacle; being able to handle high call volume and other activities such as rapid email response and instant messaging- automation has assisted us hugely, lengthy tasks are now an automatic one-time command meaning we’re able to spend our time really focusing on what matters- the customer."
LES and it's counterparts has been supplying premium lifting equipment for over 35 years giving the business vast experience within the lifting equipment arena and aware of businesses challenges when it comes to using a business that you can trust and who can meet the industry-specific requirements.
Dunn added: "We have a five star rating on Trustpilot and Google. There’s a very good reason why our customers keep coming back"
The specialist lifting equipment provider has played a fundamental part in enabling large projects in recent years which include supplying 48 Jib Cranes to sit on locomotives and run along the channel tunnel in 2018 and supplying masses of manual hoisting equipment to a globally recognised oil & gas company in Nigeria more recently in 2019 making the business suited to provide similar success stories to the USA in the coming years.
You can access the LES USA store today with an experienced team ready to discuss with you products and solutions tailored for your businesses challenges. Dunn would like to give a public thank you to its dedicated teams, trusted partners, and valued customers for making this possible and being part of this exciting new venture.
